Privacy Policy

At The Lock Lad, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and store your information when you use our website.

​

1. Who We Are

The Lock Lad is a locksmith service operating across Lancashire and surrounding areas. Our website is hosted on the Wix.com platform.

​

2. What Information We Collect

When you use our contact form, we may collect the following personal information:

• Your name

• Your email address

• Your phone number

• Any details you include in your message

We do not require users to log in or create an account, and we do not collect sensitive personal data or financial information through our website.

​

3. How We Use Your Information

We only use the information you provide to:

• Respond to your enquiries

• Provide quotes or arrange services

• Improve our communication with you

We do not use your information for marketing purposes without your explicit consent.

​

4. How Your Data Is Stored

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to showcase our services and receive messages securely.

Your data may be stored through Wix’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

​

5. Sharing Your Information

We do not share your personal data with third parties unless required by law or where necessary to deliver our services (e.g. with trusted subcontractors with your permission).

​

6. Cookies

Our site may use basic cookies through Wix to ensure proper functionality and improve user experience. You can manage or disable cookies through your browser settings.

​

7. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you

• Ask us to correct or delete your data

• Withdraw your consent at any time

To exercise these rights, contact us at: dan@thelocklad.co.uk
​

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.